Club One – endlessly rewarding!

Club One has four membership levels – Club, Silver, Gold and Platinum – based on how much a member spends during their personal 12-month tracking period. Higher levels unlock more benefits like faster point earnings, better ticket discounts and exclusive perks across travel, shopping and services.

Members reach higher Club One levels by accumulating Qualifying Spending during their personal 12-month tracking period – Silver at 500 €, Gold at 1,500 € and Platinum at 7,500 €.

Qualifying spending is the value of travel, shopping and service purchases personally used by you and linked to your Club One account. This includes your own tickets, your share of cabin costs, car tickets, onboard and e-shop purchases, extra services booked for your personal use and other services offered by Tallink Silja Line.

Every Club One member has their own 12-month tracking period that starts on the day you join Club One. All Qualifying Spending during this time counts toward reaching a higher membership level. When the tracking period ends, a new 12-month period begins, and level progress resets to zero.

When you reach a new level, it is valid until the end of the next full tracking period – meaning the remainder of your current period + the next 12 months.

Level progression is based only on personal Qualifying Spending. The following does not count: tobacco products, third-party services, bookings made with corporate rates, services not personally used by the member, purchases made using a Tallink Silja Line corporate credit card, hotel stays paid by a company or booked through resellers and services not linked to the member’s Club One Account. Ticket surcharges (such as fuel and CO₂ fees) do count toward level progression but do not earn Points.

Junior members (under 18) do not progress in levels – their account remains at Club level until they turn 18. Once they become full members, level tracking begins based on their own Qualifying Spending. While Junior members don’t progress in levels, any Points from their purchases are added to the shared Family Group account.

Trip Rewards is a feature where you earn titles and unlock rewards based on the number of trips you take during your 12-month tracking period. Once the tracking period ends, your trip count resets.

Trips are collected by traveling on Qualifying Trips – 1 trip for a one-way journey, and 2 trips for a cruise or return ticket.

Most bookings count towards Trip Rewards as long as the member’s Club One number is linked to the booking. However, trips booked with corporate rates, staff rates, zero-fare tickets or where the member is registered as a free group leader or bus driver are excluded. Only trips where the member personally travels are counted.

Once you unlock a Trip Reward, you will receive a notification by email and in your Club One account. You can log in to your account to view available rewards and choose the one you want.

Rewards must be claimed and used within two months of reaching the milestone. For travel-related rewards, the booking must be made within this two‑month period, and the travel itself may take place up to six months from reaching the milestone. Validity cannot be extended.

NB! If the reward is earned at the very end of the member’s personal tracking period, it must be claimed before the end of that tracking period. Once the tracking period ends, claiming the reward is no longer possible.

Trip Rewards are personal and can only be used by the member who earned them. They cannot be transferred to others.

A Family Group allows members to pool their Points into one shared account, making it easier to earn and redeem points together – whether you’re family or close friends.

You can also add children to your group and collect Points from their share of Qualifying services.

Plus, booking is easier than ever – simply select any group member with one click using pre-filled traveler details.

A Family Group can include family members, children, or close friends – anyone you regularly travel with and want to collect points together with.

Up to 8 members can be in one Family Group.

The Group Owner is the member who creates the Family Group. They manage the group by inviting or removing members and controlling who has permission to use the shared Points for bookings and purchases.

No, Club One membership levels are always personal. Each member’s level is based on their own individual spending and is not shared with other Family Group members.

Your Points are pooled into the Family Group account. When you leave or are removed, the points stay in the group.

No, a member can only belong to one Family Group at a time. However, you can leave your current Family Group at any time and either join a new one or create your own.

If you leave a Family Group, any Points you contributed will remain in the shared Family Group account and cannot be transferred back to your personal account. Leaving the group does not affect your personal Club One level or level progression in any way.

Absolutely! Children under 18 can join Club One as Junior members – they just need to be added through a Family Group by a parent or legal guardian. It’s the perfect way for families to collect points together.

A Junior Account is for Club One members under the age of 18 and is managed by the Family Group Owner until the junior reaches adulthood. Juniors remain at Club level and do not earn trips for the Trip Rewards, but the Points earned from their purchases go to the shared Family Group account.

When a Junior member turns 18, the Family Group Owner is prompted to provide the Junior’s email address so the account can be converted into a full Club One membership. If the invitation is not accepted within 12 months, the Junior Account will be closed and removed from the Family Group.

You can find the Club One account numbers of your Family Group members under your Club One account settings, in the Family Group section. All group members and their account numbers are listed there for easy reference.