Travel together, earn together
Let us introduce a smarter way to travel as a group! Family Groups are all about sharing – points, details, adventures – making the whole journey better together.
How a Family Group works
Up to 8 members
Up to 8 friends or family members can join the group. Everyone keeps their own Club One account, but you’re all linked as a Family Group.
Shared points
Together means more! All points are added to one shared pool – even those you already had. Members with the right to use points can spend them anytime.
Smoother booking process
Group trips made simple. Pre-filled details make booking a breeze.
Not a member yet?
No worries! Join Club One for free and create your own Family Group – or join an existing one.
Terms & Conditions
What is a Junior account?
For members under 18
Family Groups are family-friendly, of course! You can add your children under 18 by setting up a Junior account.
Managed by the owner
The group owner creates and manages the Junior account until the member turns 18, after which they can upgrade to a full membership.
Good to know
Juniors earn points to Family Group’s shared balance when they travel and shop, but they don’t climb levels or unlock their own rewards.
How to start a Family Group
Create your group
Any Club One member who’s 18 or older can create a Family Group. The person who sets it up becomes the owner.
Invite friends and family
The owner can invite up to 7 more people – including children and friends. No need to share a last name or address, just adventures ahead.
Earn points faster together
Every trip and purchase adds valuable points to the shared pool. The more you collect together, the more you save together.
Frequently asked questions
- What is a Family Group?What is a Family Group?
A Family Group allows members to pool their Points into one shared account, making it easier to earn and redeem points together – whether you’re family or close friends.
You can also add children to your group and collect Points from their share of Qualifying services.
Plus, booking is easier than ever – simply select any group member with one click using pre-filled traveler details.
- Who can be part of a Family Group?Who can be part of a Family Group?
A Family Group can include family members, children, or close friends – anyone you regularly travel with and want to collect points together with.
- How many members can be in a Family Group?How many members can be in a Family Group?
Up to 8 members can be in one Family Group.
- What’s the role of the Group Owner?What’s the role of the Group Owner?
The Group Owner is the member who creates the Family Group. They manage the group by inviting or removing members and controlling who has permission to use the shared Points for bookings and purchases.
- Do Family Group members have the same membership level?Do Family Group members have the same membership level?
No, Club One membership levels are always personal. Each member’s level is based on their own individual spending and is not shared with other Family Group members.
- What happens to my Points when I join a Family Group?What happens to my Points when I join a Family Group?
Your Points are pooled into the Family Group account. When you leave or are removed, the points stay in the group.
- Can I join more than one Family Group?Can I join more than one Family Group?
No, a member can only belong to one Family Group at a time. However, you can leave your current Family Group at any time and either join a new one or create your own.
- What happens if I leave a Family Group?What happens if I leave a Family Group?
If you leave a Family Group, any Points you contributed will remain in the shared Family Group account and cannot be transferred back to your personal account. Leaving the group does not affect your personal Club One level or level progression in any way.
- Can children be part of a Family Group?Can children be part of a Family Group?
Absolutely! Children under 18 can join Club One as Junior members – they just need to be added through a Family Group by a parent or legal guardian. It’s the perfect way for families to collect points together.
- What is a Junior Account?What is a Junior Account?
A Junior Account is for Club One members under the age of 18 and is managed by the Family Group Owner until the junior reaches adulthood. Juniors remain at Club level and do not earn trips for the Trip Rewards, but the Points earned from their purchases go to the shared Family Group account.
- What happens when a Junior turns 18?What happens when a Junior turns 18?
When a Junior member turns 18, the Family Group Owner is prompted to provide the Junior’s email address so the account can be converted into a full Club One membership. If the invitation is not accepted within 12 months, the Junior Account will be closed and removed from the Family Group.
- How can I find my Family Group member’s account numbers?How can I find my Family Group member’s account numbers?
You can find the Club One account numbers of your Family Group members under your Club One account settings, in the Family Group section. All group members and their account numbers are listed there for easy reference.
