Club One has four membership levels – Club, Silver, Gold and Platinum – based on how much a member spends during their personal 12-month tracking period. Higher levels unlock more benefits like faster point earnings, better ticket discounts and exclusive perks across travel, shopping and services.

Members reach higher Club One levels by accumulating Qualifying Spending during their personal 12-month tracking period – Silver at 500 €, Gold at 1,500 € and Platinum at 7,500 €.

Qualifying spending is the value of travel, shopping and service purchases personally used by you and linked to your Club One account. This includes your own tickets, your share of cabin costs, car tickets, onboard and e-shop purchases, extra services booked for your personal use and other services offered by Tallink Silja Line.

Every Club One member has their own 12-month tracking period that starts on the day you join Club One. All Qualifying Spending during this time counts toward reaching a higher membership level. When the tracking period ends, a new 12-month period begins, and level progress resets to zero.

When you reach a new level, it is valid until the end of the next full tracking period – meaning the remainder of your current period + the next 12 months.

Level progression is based only on personal Qualifying Spending. The following does not count: tobacco products, third-party services, bookings made with corporate rates, services not personally used by the member, purchases made using a Tallink Silja Line corporate credit card, hotel stays paid by a company or booked through resellers and services not linked to the member’s Club One Account. Ticket surcharges (such as fuel and CO₂ fees) do count toward level progression but do not earn Points.

Junior members (under 18) do not progress in levels – their account remains at Club level until they turn 18. Once they become full members, level tracking begins based on their own Qualifying Spending. While Junior members don’t progress in levels, any Points from their purchases are added to the shared Family Group account.

Points are the loyalty currency of Club One. Members earn them on travel, onboard purchases, hotel stays, e-shop orders and other services offered by Tallink Silja Line. These points are collected into the member’s account and can later be redeemed for various discounts.

Members earn Points based on their Membership Level and Qualifying Spending. The higher the level, the more points are earned per euro: Club earns 20 points, Silver earns 30 points, Gold earns 35 points, and Platinum earns 40 points per 1 € spent. Points are added to your account after your trip or purchase is completed and only for Qualifying Spending personally used by the member.

Points can be used to get discounts on travel tickets during checkout using a slider tool, pay for purchases in Tallink E-SHOP (up to 10% of the order value), upgrade your hotel room at Tallink Hotels (where the option is offered at check-in) or pay up to 10% of the order value at Tallink Hotels bars and restaurants, including restaurant NOK NOK.

Yes, Points are not awarded for tobacco products, ticket surcharges (such as fuel and CO₂ fees), third-party services, bookings made with corporate rates, services not personally used by the member, purchases made using a Tallink Silja Line corporate credit card, hotel stays paid by a company or booked through resellers and services not linked to the member’s Club One Account.

Points are valid for 24 months from the date they are registered to your Club One account. Points are always redeemed starting from the oldest ones first.

Don’t worry, Points are usually added within a week after your trip or purchase. Just make sure your Club One number was included during booking or payment, and that the purchase qualifies for points. Please note that points can’t be added later if your Club One number wasn’t presented at the time of purchase.

Trip Rewards is a feature where you earn titles and unlock rewards based on the number of trips you take during your 12-month tracking period. Once the tracking period ends, your trip count resets.

Trips are collected by traveling on Qualifying Trips – 1 trip for a one-way journey, and 2 trips for a cruise or return ticket.

Most bookings count towards Trip Rewards as long as the member’s Club One number is linked to the booking. However, trips booked with corporate rates, staff rates, zero-fare tickets or where the member is registered as a free group leader or bus driver are excluded. Only trips where the member personally travels are counted.

Once you unlock a Trip Reward, you will receive a notification by email and in your Club One account. You can log in to your account to view available rewards and choose the one you want.

Rewards must be claimed and used within two months of reaching the milestone. For travel-related rewards, the booking must be made within this two‑month period, but the travel itself may take place up to six months from reaching the milestone. Validity cannot be extended.

NB! If the reward is earned at the very end of the member’s personal tracking period, it must be claimed before the end of that tracking period. Once the tracking period ends, claiming the reward is no longer possible.

Trip Rewards are personal and can only be used by the member who earned them. They cannot be transferred to others.